About Your Local Hospice

Do You Need Our Help?

Easy Ways You Can Help

Your Gift Of Time

Retail Therapy For You

Professional Education

Positive survey results

Hospice volunteers find their work rewarding

About Your Local Hospice

Do You Need Our Help?

Easy Ways You Can Help

Your Gift Of Time

Retail Therapy For You

Professional Education

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A survey completed by Hospice North Shore volunteers in February has shown that almost all respondents find their work with us rewarding or worthwhile; with 97% saying they would recommend our charity as a place to volunteer.

Some of the comments include:

“It’s great being part of the volunteer team… all the interactions with patients and paid staff are always so positive so I don’t feel segregated at all by being “just’ a volunteer. Everyone is always nice and friendly – all living up to the Hospice motto/creed.”

“My years with hospice have been great, have loved every moment in all the many different positions I was able to fill, so I say thanks to you for helping to make me feel so useful.”

“For me Hospice has always been a place of learning, what you give out to the patients you receive back which makes you a better person.”

“It’s a great honour to be able to help with this wonderful work.”

What you told us
The vast majority of responses were very positive. 

  • 85% of respondents found their volunteer role very worthwhile/rewarding and 14% found it moderately rewarding accounting for 99% of the responses.
  • 86% of respondents felt that their work was very appreciated.
  • 91% of respondents indicated they had received appropriate training for their roles.
  • 89% of respondents indicated they had not encountered any problems in doing their work.
  • 84% of respondents indicated that communication from Hospice North Shore was “just right” and 23% indicated they needed more communication. Only 5% indicated they received too much communication from Hospice.
  • 93% of respondents indicated that they always received help when they asked for it.
  • 88% of respondents indicated that they always received recognition/thanks for the time they give to Hospice. There were a number of complimentary comments acknowledging individual Managers in the various work groups.
  • 97% of respondents indicated they would recommend Hospice as a place to volunteer.

Respondents also provided a number of useful suggestions for ways we can improve what we do.

A total of 279 (37%) volunteers, from all areas of our service, responded to the survey.  This includes:

  • retail shops,
  • household (including gardeners and maintenance),
  • reception/administration,
  • patient related roles (drivers and community visitors)
  • events (volunteers who support the event/fundraising team on a regular basis).

Thank you to all the volunteers who took the time to provide their thoughts.


Learn more about volunteering or take a look at our current volunteer vacancies. If you would like more information you can also contact Volunteer Services by e-mail or phone on 09 485 3581.